Business Development at Sierra w/o Wires combines a passion for new technology and a strong desire to help customers solve the tough problems. This month in our employee spotlight, we would like to feature someone who exemplifies those qualities, Chad Koehler, Sierra’s Business Development Manager.

Chad grew up in sunny Florida, where he acquired his Bachelors in Criminology and Business. Growing up near a beach, he notes that he has always been a fan of the outdoors. In Pennsylvania, he says that he still enjoys the outdoors, but now his hobbies have shifted toward golf, softball, and cycling. He spends a lot of time on the Montour Trail when the weather is agreeable.

Family comes first for Chad, and he traded the beach for the mountains of Pennsylvania in 2009 after getting married. He speaks affectionately about his wife and son, noting that spending time with his son is his favorite pastime, and he enjoys coaching his T-Ball team.

At Sierra, Chad saw an opportunity to continue learning while engaging with professionals from varied backgrounds. Speaking of work, he says:

I’ve been in sales positions for about 10 years. I think what really drew me to the field is a love of meeting new people and solving problems. My experience with sales related positions have been centric to the customer experience. At Sierra, I retain that value while constantly building on my technical knowledge by being immersed in new technology first-hand.
Technology is a passion of mine. It’s always changing, and it never gets boring. It’s a great field to be involved in because there’s always something new to learn.

At Sierra, we’re glad to have passionate and driven team members like Chad. Technology is at the core of our services, but we never forget the value of the person.


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Sierra w/o Wires, Inc. is an IT Managed Service and Support provider, specializing in remote monitoring and remote management of computing systems, cloud/virtual systems hosting, VoIP/SIP PBX trunks and solutions, physical server hosting, software development and hardware and software reselling. For more, check out www.SierraExperts.com.

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We see it all the time – companies procrastinating when it comes to buying new technology. Who can blame them? It’s always a tough choice when new options are springing up constantly and pricing changes just as frequently. On top of that, the shelf life for new tech is not staggeringly long. On average, it’s recommended that companies use servers for 3-5 years before replacing them. That’s not a long time for such a large financial commitment!

So if that’s true, why not use your technology longer? 



Well, you might actually be losing money if you take that stance. This is why:
  • Vulnerability: Your old tech could be putting your data at risk. Over a long enough period of time, hackers will always find flaws and exploits to take advantage of. Once tech reaches its end of life, it’s even more at risk, since security updates are no longer provided. According to a study by IBM and Ponemon Institute, “2015 Cost of Data Breach Study: Global Analysis,” the average cost of a data breach in a company is $3.79 million. 
  • Performance: This doesn’t sound like a big deal, because it doesn’t directly cost anything, right? What about your staff’s time – is that free? Old technology runs slow and is expensive to fix. Studies suggest that it costs $780 per year to support one installation of Windows XP, compared to $168 per year for Windows 8. Supporting Windows Server 2003 could cost upwards of $200,000 per year. That’s a much bigger price tag than buying new tech.
  • Capabilities: Growth capacity is always important when running a successful business. When using old technologies, companies lack the ability to keep up with competitor efforts and scale appropriately. Plus, old technology can be incompatible with any new technology you choose to adopt. The last thing any business wants is to say no to a job because they aren’t able to handle it.  


Now that we’ve looked at how much money old technology costs, maybe this year for spring cleaning, it’s time to get rid of the waste.


Where should I start when buying new hardware or software?



  • Assess: Consider how old your current technology is. What operating system are you using? When did you buy your hardware? A full audit of your current situation will help you decide whether it’s time to buy, and what you’ll need. 
    • PCs and laptops should be used for 3-4 years, and definitely no more than 6 years.
    • Servers should be used for 3-5 years, and no longer than 7 years. 
    • Routers and switches should be used for 4-5 years, and no more than 10 years. 
    • Software is on a case-by-case basis. Check to make sure that you’re still getting security updates. Also, if there have been several newer versions, it’s probably time to switch. 

  • Shop: With technology, it’s always best to buy direct, or from a certified reseller. This is because they will generally be able to provide better buying advice, higher quality support, along with assistance integrating the solution with your current technology.


  • Dispose: This might sound like a given, but once you’ve decided on new hardware, you will need to think about what to do with the equipment you’re replacing. In many states, it’s illegal to just throw hardware away. It has to be properly disposed or recycled through approved vendors. Even looking past the legality of the matter, your important data is stored on that equipment, posing a security threat. 


If you’re looking for an IT asset disposition (ITAD) company, we recommend eLoop to help with the devices you’re retiring. They process working and non-working devices, and sanitize or destroy hard drives and electronic media. They provide value in refurbishing and reselling devices, and they are environmentally compliant.

Spring is right around the corner. Don’t forget to clear out your old technology with the rest of your spring cleaning.


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Sierra w/o Wires, Inc. is an IT Managed Service and Support provider, specializing in remote monitoring and remote management of computing systems, cloud/virtual systems hosting, VoIP/SIP PBX trunks and solutions, physical server hosting, software development and hardware and software reselling. For more, check out www.SierraExperts.com.

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